Curious about the rumors I've heard on the internet regarding the Palm Pre and SERO activation, I sent an email directly to Sprint eCare asking if the Palm Pre can be activated on the SERO plan. Here's the answer I received:
Dear Eric Nguyen,
Thank you for contacting Sprint regarding the handset.
Plam Pre cannot be activated with SERO plan. The Palm Pre will require
1 of Sprint's Everything price plans with Data or a Sprint Business
Essentials Plan with Messaging and Data. You can get the detail of plan
detail by visiting www.sprint.com.
You can check out http:www.sprint.com/palmpre for more information on
this exciting new device and to register to be notified when it is
available.
We value your business and appreciate the opportunity to address your
concerns. Visit Sprint.com/mysprint if we can be of further assistance.
Sincerely,
Marc G.
Sprint
From the sounds of the email, even if you purchase a Palm Pre from a third party (Ebay), they won't let you activate it on your account.
W. . . . . T . . . . .F!!! What a lame attempt at phasing out a HUGE mistake. I mean, I know I should have seen this coming, but still, this is no excuse.
The SERO plan, for those who don't know, is the holy grail of all cell phone plans. For $30/month - 20% discount, I'm getting:
- 500 Anytime minutes
- Free Nights/Weekends starting at 7PM
- Unlimited Text Messaging
- Unlimited Data
With the release of the Palm Pre, Sprint is trying to force everybody over to the "Everything" plan, which is the exact same thing as the SERO plan, but costs over twice as much with 50 less minutes.
Ironically, the old SERO page redirects to the new "Employee Plus Referral Program", which is the SERO replacement. However, the cheapest plan runs $60 versus the old $30 price.
Right now, us SERO users have two options: keep the phones we have now OR try and sweet talk Sprint into activating our Palm Pre's. I'd think the latter would be "do-able" because that's how a good number of us got the SERO plan in the first place :roll:
